INFORMATION PARA MAY COLLECT
Para has the ability to collect personally identifiable information ("PII") and non-personally identifiable information that does not identify you ("Aggregated Information"). PII that Para may collect includes information that you may provide to us that personally identifies you such as your name, address, phone number, date of birth, social security number, or driver’s license number, government identification numbers, banking information, and any other information that is linked or linkable to you, such as health, educational, or employment information including current and past employment information, references, professional licenses, accreditations, and certifications. Para may also collect Aggregated Information such as device-specific information, the media access control address, browser type, unique device identifiers, operating system, internet protocol (IP) address, internet service provider, geolocation, number of Users on the Para Platform, and information related to traffic patterns on the Para Platform.
HOW PARA MAY COLLECT AND USE INFORMATION
Information You Provide
Para collects information provided when you: create, use, or update your Para account and this may include PII; consent to a background check and/or drug screening; request services through the Para Platform; complete surveys sent by Para; allow Para to access your calendar or address book; and contact Para, including for customer support purposes.
Device, Log, and Location Information
Para may collect information about the device you use to access our services including hardware models/names, operating systems and versions, software, mobile network information, acceleration/motion data, and unique device identifiers.
Para collects server logs when you access our services and this may include access dates and times, your device IP address, browser used, Para Platform features or pages accessed, crash reports/bug information, general system activity, and services used prior to accessing the Para Platform.
Para may collect, depending on your Para App settings or device permissions, your location information determined through data generated by GPS, WiFi, IP address, and/or similar technologies. This information is collected when the Para App is running, open and either on your screen or in the background of your device. Users may use the Para App without allowing Para to collect this information although the functionality of the Para App will be affected. For example, as a Medical Professional who disables location gathering permissions, the Para App will not inform you of available Shifts in your immediate area. This information may be used for dispute resolute and/or customer support.
Transaction, Use, and Preference Information
Para collects transaction information related to your use of our services including Shift characteristics, the dates and times that services were requested and rendered. We collect information related to your use of the Para Platform including your selection of settings and preferences and how you use the Para Platform.
Calls and Text Messages
Through the Para App, Para allows users to call or text other users without disclosing telephone numbers. Para collects information related to these communications including the content of text messages and dates and times of text messages and calls. This information may be used for dispute resolution and/or customer support.
Calendar and Address
If you grant the Para App access to your address book and calendar, Para may collect names, contact information, events and event descriptions, dates, times, locations, and attendees to promote social events and possible scheduling of our services.
Para may collect information from other sources including users providing ratings or comments, payment providers, social media services, insurance providers, financial service providers, marketing services providers, and publicly available sources.
Para collects information for the following purposes.
The Para Platform
Para uses information it collects to provide, maintain, and improve the Para Platform. This includes the ability to create, revise/update, accept, complete, and report Shifts; provide feedback for completed Shifts, facilitate payments for Shifts, share profile information, personalize your account and to provide and maintain operations including performing data analytics/research, fix software bugs and features, monitor usage of the Para Platform. Para may use information it collects for product improvement or development.
Communications and Customer Support
Para may use the information it collects to provide a means of communication between users. For example, when a Medical Professional is trying to determine logistical related information, such as where to park or check-in, by contacting a Healthcare Facility user. Para may use information it collects to inform you about products, services, news, events, promotions, and contests such as raffles or giveaways. Para may further use information it collects to inform you about relevant content, services, and/or products of our business partners, and elections, ballots, agendas, and political processes that relate to our services.
Para may use information it collects to improve customer service and support and to address concerns and problems reported by you.
With Other Users
Para may share the information we collect with other uses. For example, if you are a Healthcare Provider, Medical Professionals will be able to see your name, facility information, and posted Shifts. As another example, if you are a Medical Professional, a Healthcare Provider may be able to see your name, profile picture, your ratings and reviews from other Healthcare Providers, driver’s license for identification, health, educational, or employment information including current and past employment information, references, professional licenses, accreditations, and certifications.
With Parent Accounts
If you are a Healthcare Provider, Para may share your account information and Para Platform activity with your organization’s parent account or your supervisor’s account.
With Your Consent
Social Media and Public Communications
Communications on public forums, social media, and blogs may be viewable by the public.
Service Providers and Business Partners
Para may provide information to its service providers and business partners such as vendors, marketing partners, research and analytics firms, screening companies, and payment service providers.
Law Enforcement and Dispute Resolution
If Para believes it is required by law, regulation, agreement, legal process, or government request, Para may share your information.
SECURITY OF YOUR INFORMATION
We use reasonable organizational, technical, and administrative measures and safeguards to protect your PII.
LINKS AND THIRD PARTY SITES
Checkr, Inc. https://checkr.com/privacy-policy/
Plaid, Inc. https://plaid.com/legal/
NOTICE ABOUT CHILDREN’S PRIVACY The Para Platform is not intended for children under the 13 years of age, and we do not accept registration from anyone under the age of 18 years old. If you are under the age of 13, please DO NOT USE the Para Platform. No personally identifiable information (as defined in the Children’s Online Privacy Protection Act of 1998 15 U.S.C. § 6501 ("COPPA")) is purposefully or knowingly collected from children under the age of 13 by the Para Platform. If you are a parent or guardian of a child under 13 years of age, and believe that he or she disclosed information to us, please contact us at the address below. If we learn that we have collected or received PII of persons under the age of 13 without verification of parental consent, we will exercise commercially reasonable efforts to delete such information.
If you are a California resident, California Civil Code Section 1798.83 permits you to request and obtain from Para once a year, free of charge, a list of all third parties to which the company has disclosed certain personally identifiable information as defined under California law for such third parties’ direct marketing purposes in the preceding calendar year. If you are a California resident and would like to make such request, please contact us at the address below.
The California Online Privacy Protection Act ("CalOPPA") requires Para to disclose how it responds to "Do Not Track" signals. Para does not interpret or respond to "Do Not Track" signals. You may set your browser settings to reject or disable cookies or web beacons. Please not that without enabling these features, your experience of the Para Platform may be hindered and you will not be able to take full advantage of the Para Platform features. Please see the Help section of your browser for instructions on managing security preferences.
Para Services, Inc.